Frequently Asked Questions

Find answers to common questions about our products and services

How can I track my order?

Once your order ships, you will receive an email with a tracking number and a link to monitor your delivery progress.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay.

Can I change my shipping address after placing an order?

Address changes can only be made within 1 hour of placing your order. Please contact our support team immediately for assistance.

Do you offer international shipping?

Yes, Verdi ships to over 50 countries worldwide. Shipping costs and delivery times vary by location.

Are your products covered by a warranty?

Most of our items come with a standard 12-month manufacturer warranty against defects in materials and workmanship.

How do I apply a discount code?

You can enter your promotional code at the checkout page under the 'Order Summary' section before finalizing your payment.